01
Contract oversight and escalation
We set what each contract must deliver, check performance against it on a set schedule, and escalate nonperformance to the right owner with the evidence attached. Acceptance stays with the authorized official.
VA | Department of Veterans Affairs
We support VA administration and staff office teams and their delivery partners on the process, records and management controls behind each decision. Technical, legal and acceptance authority stays with VA.
Discuss VA-related work
01
We set what each contract must deliver, check performance against it on a set schedule, and escalate nonperformance to the right owner with the evidence attached. Acceptance stays with the authorized official.
02
We review provider claims before and after payment against billing rules and documentation, flag exceptions and underpayments, and track each one to closure through appeal or correction. Clinical and eligibility decisions stay with VA.
03
We map control points, review open obligations against their source records, and give each exception an owner and a closing test. Attestation stays with licensed accounting firms.
04
We map decision rights, handoffs and both current and future processes as offices consolidate, then support staff through the change with readiness planning, training and adoption tracking.
HMC's leadership ran a specialty finance company with a lean, specialized team.